Consultancy skills for effective partnership working CANCELLED

Increasingly local authorities are engaging in partnering relationships. This can be to deliver a shared service or as a partner delivering a cross cutting service. Those working in business partner and similar roles will, amongst other skills, need to be able to influence leaders, steer strategy and strategy implementation. The role of business partner can vary enormously depending on the size, structure and organisation priorities, but the skills and processes applied remain similar.

The course focuses on consulting and influencing skills and processes that are common across most professional or technical disciplines regardless of the particular expertise of the discipline.

It is suitable for anyone in a client-facing situation, whether the client is external or internal to your organisation.  This includes those in business partner, technical, professional, line management, customer support and human resource roles.

 “You can’t influence that which you don’t understand”

Course Aims

To introduce a framework which participants can use to

• Manage the process of change
• Influence and make more effective their personal relationships
• Improve partnership working
• Make sense of complexity

Learning Outcomes

• Understand and be able to use a consulting process that enables more effective relationships, both for internal and external clients
• Formulate better solutions for clients and partners
• Skills to have increased acceptance of recommendations
• Skills and kno wledge to provide more added value to the client
• A better understanding of clients, their situation, their issues and the way in which culture affects them.

This event will be of interest to those:

• managing change
• who achieve results through others
• working in a business partner role or aspiring business partners

The session is intended to give participants an overview of some of the skills and techniques involved in influencing others and getting them committed to a course of action.

The trainer:

Ian Flemming has worked with many local authorities, central government, and a range of private sector organisations for some 20 years and has wealth of practical experience in this field. 

How to book

To book your place please complete the booking form, either online or the electronic attachment.

Terms and Conditions

Date / Time

19 March 2012, 10am – 4.30pm

Venue

East Midlands Councils, Phoenix House, Nottingham Road, Melton Mowbray, Leicestershire LE13 0UL

Cost

Local Authority Members £125

Associate Members £150

Non-members £170

(all prices subject to VAT)

For Further Details Contact:

Lisa Bushell at East Midlands Councils on 01664 502 640 or email lisa.bushell@emcouncils.go.uk