Virtual Communication Skills for Officers

EMC is offering a one-hour virtual workshop on communication. This one-hour session offers an interactive introduction to online communication skills.

Presenting yourself is a skill. Some people can do it naturally. Some people find it uncomfortable.

Everyone can get better at it! This will be a practical and interactive session. Please have your camera on and, when requested, your microphone ready to be switched on.
The outcomes will include: enhanced awareness of positive virtual communications, how to improve personal communication skills, reputation and transferability of skills to the real world.
The virtual world – including Zoom and Teams – has made all of us, in a sense, television presenters with the studio our home or office space. This session will provide an introduction to how we maximise our impact in the virtual world. Essentially the skills and techniques are nearly always those we should be using in the real world too.
With the focus on COVID-19, it has never been more important for us to be seen in the best possible light and to be mindful of personal and organisational reputation.

The focused session explore the following all set within the virtual environment;

  • Awareness of online communication skills
  • Engagement, perception and impact
  • Warmth
  • Gestures
  • Behaviour and reputation

Ahead of the session there will be some prework to enable delegates to get the most out of the session.

The virtual workshop will include;

  • Active learning with delegate participation
  • Replay of video clips
  • Post-session notes

Please note that we are running two sessions, one for Councillors and one for Officers. 

Dates and times

  • Thursday 28 January 9:30 – 10:30

We ask that delegates sign in a few minutes early to the virtual workshops to be ready to start promptly.


  • £45 per person for EMC Members
  • £50 per person for Associate Members; and
  • £70 for non-members 

All costs subject to VAT.

The workshop numbers are limited early booking is advised.

Audience – this session is aimed at officers and is open top all officers required to join virtual meetings. 

How to book a place

To book a place please use the online booking form available through the link below.

Please ensure that you provide a purchase order number when booking (or shortly after making the booking emailed to

For information on how the purchase order number will need to be made out to visit here

Upcoming Dates for this event

Date: 28/01/2021 - 28/01/2021

Time: 09:30 - 10:30

Deadline for booking tickets: Wed 20 Jan 2021

Venue: Virtual workshop using Zoom, ,