Find help with housing

Find help with housing

**The Home Office are changing how you prove your status. From 2025 you will need an eVisa. For more information visit Online Immigration Status (eVisa).gov.uk 

If you have received a positive decision and you are at risk of homelessness, you can approach the housing team at your Council for help and guidance. You’ll also have a range of other things to consider, such as opening a bank account or accessing benefits. 

If you don’t know the name of the Council where you currently live you can Find your local council (www.gov.uk).

Amber Valley Borough Council

Amber Valley Borough Council,
Town Hall,
Ripley,
Derbyshire,
DE5 3BT

Website;
Homelessness and housing advice (ambervalley.gov.uk)

Tel: 01773 570222
Email Adress – housing.solutions@ambervalley.gov.uk

Service Operating Hours;
Monday - Friday: 09:00 - 16:30

Ashfield District Council
 

Ashfield District Council,
Urban Road,
Kirkby-in-Ashfield,
NG17 8DA

Tel: 01623 450000
Email: housingoptions@ashfield.gov.uk

Service Operating Hours;
Monday- Thursday: 08:30 - 17:00
Friday: 08:30 - 16:30

Bassetlaw District Council

Bassetlaw District Council Housing Needs Team
Queen’s Buildings
Potter Street
Worksop
Notts
S80 2AH

Website:
Contacting the housing needs team -  Homelessness | Bassetlaw District Council

Tel: 01909 533533
Email: housing.needs@bassetlaw.gov.uk

Service opening hours:
Monday to Friday: 09.00 - 17.00

Blaby District Council
 

Blaby District Council
Council Offices
Desford Road
Narborough
Leicester
LE19 2EP

Website;
Housing and Homelessness Advice – Blaby District Council

Tel: 0116 275 0555
Out of Hours Emergency: 0844 736 9545
Email: dutytorefer@blaby.gov.uk

Service opening hours:
Monday to Thursday: 09:00 - 17:00
Friday: 09:00 - 16:30

Bolsover District Council

Bolsover District Council,
The Arc,
High Street,
Clowne,
Chesterfield,
S43 4JY

Website:
Homelessness - Bolsover District Council

Tel: 01246 242424
Email: enquiries@bolsover.gov.uk

Service opening hours:
Monday to Friday 09:00 – 17:00

Boston Borough Council

Boston Borough Council
Municipal Buildings
West Street
Boston
Lincolnshire
PE21 8QR

Website:
Homelessness - Boston Borough Council

Tel: 01205 314200
Out of Hours Emergency: 01205 362151
Email: info@boston.gov.uk

Service opening hours:
Monday to Thursday: 08:45 - 17:15
Friday: 08:45 – 16:45

Broxtowe Borough Council

Broxtowe Borough Council

Council Offices
Foster Avenue
Beeston
Nottingham
NG9 1AB

Website: https://www.broxtowe.gov.uk/for-you/housing/housing-options-and-homelessness/

Tel: 0115 9173439
Out of Hours Emergency: 0115 9177777
Street Outreach Team: 0800 066 5356 or Text ‘SOT’ followed by your message to 80800
Email: housing.options@broxtowe.gov.uk

Service opening Hours:
Monday to Thursday: 08:30 - 17:00
Friday: 08:30 – 16:30

Charnwood Borough Council

Charnwood Brough Council Offices,
Southfield Road,
Loughborough,
LE11 2TX

Website;
Homeless or at risk of being homeless - Charnwood Borough Council

Online enquiry form:
Charnwood Online Enquiry Form

Online housing advice request form:
Charnwood Online Housing Advice Form

Tel: 01509 634567

Service opening hours: 9am to 4pm Monday to Friday

Chesterfield Borough Council

Chesterfield Borough Council
85 New Square,
Chesterfield,
S40 1AH

Website:
Homelessness (chesterfield.gov.uk)

Tel: 01246 345825
Email: homelessness.prevention@chesterfield.gov.uk

Service opening hours:
Monday to Thursday: 09:00 - 17:00
Friday: 09:00 - 16:30

Derby City Council

Derby City
Council House,
Corporation Street,
Derby,
DE1 2FS
Website: Housing - Derby City Council
Tel: 01332 888777
Email: Housing.Options@derby.gov.uk
Service opening Hours:
Monday: 08:30 - 17:00
Tuesday: 08:30 - 17:00
Wednesday: 08:30 - 17:00
Thursday: 08:30 - 17:00
Friday: 08:30 - 17:00

Derbyshire Dales District Council

Derbyshire Dales District Council
Town Hall
Bank Road
Matlock
DE4 3NN

Website;
https://www.derbyshiredales.gov.uk/housing/advice-and-support/homelessness/about-homelessness

Tel: 01629 761287
Email: homelessness@derbyshiredales.gov.uk

Service opening hours: Monday to Friday 9.00am to 5.00pm

East Lindsey District Council

East Lindsey District Council
The Hub
Mareham Road
Horncastle
Lincolnshire
United Kingdom
LN9 6PH

Website;
Housing Advice and Options - East Lindsey District Council (e-lindsey.gov.uk)

Tel: 01507 601111
Email: customerservices@e-lindsey.gov.uk

Service opening hours:
Monday to Thursday: 09:00 - 17:00
Friday: 09:00 - 16:30

Erewash Borough Council

Erewash Borough Council
Town Hall
Wharncliffe Road
Ilkeston
Derbyshire
DE7 5RP

Website:
Homelessness (erewash.gov.uk)

Tel: 0115 907 2244
Out of Hours Emergency: 0808 1692 333
Email: homelessness@erewash.gov.uk

Service opening hours:
Monday to Thursday: 08:30 - 17:00
Friday: 08:30 – 16:30

Gedling Borough Council

Gedling Borough Council
Civic Centre
Arnot Hill Park
Arnold
Nottingham
NG5 6LU

Website:
Help with Homelessness - Gedling Borough Council

Tel: 0115 901 3901
Email: HousingNeeds@gedling.gov.uk

Service opening hours:
Monday to Friday 08:45 – 17:15

Harborough District Council

Harborough District Council
The Symington Building
Adam and Eve Street
Market Harborough
LE16 7AG

Website:
http://www.harborough-homes.org.uk

Tel: 01858 828282
Email: hhs@harborough.gov.uk

Service opening hours:
Monday, Tuesday and Thursday: 8.45am - 5pm
Wednesday: 9.30am - 5pm
Friday: 8.45am - 5pm

High Peak Borough Council

High Peak Borough Council
Buxton Town Hall,
Market Place,
Buxton,
SK17 6EL

Website:
https://www.highpeak.gov.uk/Homeless

Tel: 0345 129 7777
Email: Homeless.Enquiries@highpeak.gov.uk

Service opening hours:
Monday to Friday 09:00 – 17:00

Hinckley & Bosworth Borough Council

Hinckley Hub
Rugby Road
Hinckley
LE10 0FR

Website:
Homelessness | Hinckley & Bosworth Borough Council

Tel: 01455 238141
Email: housing@hinckley-bosworth.gov.uk

Service opening hours:
Monday to Thursday: 08:30 - 17:00
Friday: 08:30 – 16:30

Leicester City Council

Tel: 0116 454 1008
Out of Hours Emergency: 0116 454 1008
Email: das.team@leicester.gov.uk

Service opening hours:
Monday to Friday: 10:00 - 16:30

City of Lincoln Council

City of Lincoln Council

City Hall
Beaumont Fee
Lincoln
Lincolnshire
LN1 1DD

Website:
Homelessness – City of Lincoln Council

Tel: 01522 873 777
Email: housingsolutions@lincoln.gov.uk

Service opening Hours:
Monday, Tuesday and Thursday: 09:00 - 17:00
Wednesday: 10:30 - 17:00
Friday: 09:00 - 16:30

Mansfield District Council

Mansfield District Council,
Civic Centre,
Chesterfield Road South,
Mansfield,
NG19 7BH

Website:
https://www.mansfield.gov.uk/homelessness-housing-advice/homelessness-2

Tel: 01623 463121
Emergency out of hours: 01623 463463
Email: homelessenquiries@mansfield.gov.uk

Service opening hours:
Monday to Thursday 08:30 to 17:00

Friday 08.30 – 16:30.

Melton Mowbray Borough Council

Melton Borough Council,
Parkside, Station Approach,
Burton Street,
Melton Mowbray,
Leics, LE13 1GH

Website:
Housing and homelessness advice – Melton Borough Council

Tel: 01664 502502
Email: housingoptions@melton.gov.uk

Service opening hours:
Monday, Tuesday, Thursday and Friday: 09:00 - 17:00
Wednesday: 09:00 - 16:00

Newark & Sherwood District Council

Newark and Sherwood District Council

Castle House
Great North Road
Newark
Nottinghamshire
NG24 1BY

Website:
Housing advice | Newark & Sherwood District Council (newark-sherwooddc.gov.uk)

Tel: 01636 650000
Email: customerservices@newark-sherwooddc.gov.uk

Service opening hours:
Monday to Thursday: 08:45 - 17:15
Friday: 08:45 – 16:45

North East Derbyshire District Council

North East Derbyshire District Council

2013 Mill Lane
Wingerworth
Chesterfield
Derbyshire
S42 6NG

Website:
Housing - North East Derbyshire District Council (ne-derbyshire.gov.uk)
Tel: 01246 23111
Out of Hours Emergency: 0808 1692 333

Email: connectne@ne-derbyshire.gov.uk / housingoptions@ne-derbyshire.gov.uk

Service opening hours:
Monday to Thursday: 08:30 - 17:00
Friday: 08:30 – 16:30

North Kesteven District Council

North Kesteven Council Offices
Kesteven Street
Sleaford
NG34 7EF

Website:
https://www.n-kesteven.gov.uk/homes-property/im-homeless-or-facing-homelessness

Tel: 01529 414 155
Email: 01529 414 155

Service opening Hours:
Monday to Thursday: 09:00 - 17:00                     

Friday: 09:00 - 16:30

North Northamptonshire Council

North Northamptonshire Council,
Municipal Offices,
Bowling Green Road,
Kettering,
NN15 7QX

Website:
https://www.northnorthants.gov.uk/housing-options/homelessness-and-rough-sleeping

Tel: 0300 126 3000
Email: housingoptions@northnorthants.gov.uk

Service opening hours:
Monday to Friday 09:00 – 17:00

North West Leicestershire District Council

North West Leicestershire District Council,
63-65 Belvoir Road,
Coalville,
LE67 3PD

Website:
Housing Advice and Homelessness - North West Leicestershire District Council (nwleics.gov.uk)

Tel: 0800 952 0079
Email: homeless@nwleicestershire.gov.uk

Service opening hours:
Monday, Tuesday, Wednesday and Friday: 09:00 – 17:00
Thursdays: 09:00 – 16:00

Nottingham City Council

Nottingham City Council

Loxley House
Trent Street
Nottingham
NG2 3NG
Website: About Housing Aid - Nottingham City Council
Tel: 0115 876 3300
Email: housingaid@nottinghamcity.gov.uk
Service opening Hours:
Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 10:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 17:00

Oadby & Wigston Borough Council

Oadby and Wigston Borough Council

Brocks Hill Council Offices
Washbrook Lane
Oadby
Leicester
LE2 5JJ

Website:
https://www.oadby-wigston.gov.uk/pages/homelessness_advisory_services

Tel: 0116 288 8961
Email: housingoptions@oadby-wigston.gov.uk

Service opening Hours:
Monday, Tuesday, Thursday and Friday: 08:45 - 16:45
Wednesday: 09:30 - 16:45

Rushcliffe Borough Council

Rushcliffe Arena
Rugby Road
West Bridgford
NOTTINGHAM
NG2 7YG

Website:
Housing Advice and Homelessness - Rushcliffe Borough Council

Tel: 0115 981 9911
Out of Hours Emergency: 0115 981 1143
Email: dutytorefer@rushcliffe.gov.uk / customerservices@rushcliffe.gov.uk

Service opening hours:
Monday to Friday: 08:30 - 17:00

Rutland County Council

Rutland County Council
Catmose
Oakham
LE15 6HP

Website:
Homelessness | Rutland County Council

Tel: 01572 722 577
Out of Hours Emergency: 01858 464 499.
Email: housingoptions@rutland.gov.uk

Service opening hours:
Monday to Thursday: 08:30 - 17:00
Friday: 08:30 – 16:30

South Derbyshire District Council

South Derbyshire District Council,
Civic Offices,
Civic Way,
Swadlincote,
Derbyshire,
DE11 0HA

Website:
Homeless prevention | South Derbyshire District Council

Tel: 01283 595795
Emergency out of hours: 01629 532600 / 0845 6058058
Email: housing.triage@southderbyshire.gov.uk

Service opening hours:
Monday, Tuesday and Thursday: 08:45 – 17:00
Wednesday: 09:30 – 17:00
Friday: 08:45 - 16.30pm

South Holland District Council

South Holland District Council Offices,
Spalding,
Lincs,
PE11 2XE
Website: Housing Advice and Homelessness - South Holland District Council
Tel: 01775 761161
Out of Hours Emergency: 01522 782235 / 0808 100 0210
Email: housingoptions@sholland.gov.uk
Service opening Hours:
Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 10:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 17:00

South Kesteven District Council

South Kesteven District Council
St Catherine's Rd
Grantham
NG31 6TT

Website:
Homelessness or at risk of being homeless | South Kesteven District Council

Tel: 01476 406080
Out of Hours Emergency: 01476 590044
Email: housingadvice@southkesteven.gov.uk

Service opening Hours:
Monday, Tuesday and Friday: 08:45 - 16:45
Wednesday: 08:45 – 16:00
Thursday: 08:45 - 17:15

West Lindsey District Council

West Lindsey District Council
Guildhall,
Marshalls Yard,
Gainsborough,
DN21 2NA

Website;
Homelessness | West Lindsey District Council (west-lindsey.gov.uk)
Tel: 01427 676676
Email: homechoices@west-lindsey.gov.uk

Service opening hours:
Monday to Thursday 09:00 – 17:00, Friday 09:00 - 16.30.

West Northamptonshire Council

West Northamptonshire District Council
The Guildhall
St Giles Street
Northampton
NN1 1DE

Website: Homelessness | West Northamptonshire Council (westnorthants.gov.uk)
Tel: 0300 126 7000
Out of Hours Emergency: 01604 629804
Email: homechoice.ddc@westnorthants.gov.uk

Service opening Hours:
Monday to Thursday: 09:00 - 17:00
Friday: 09:00 - 16:30