
Find help with housing
Find help with housing
- Our Work
- Asylum and Refugee Resettlement
- Asylum Dispersal
- Find help with housing
**The Home Office are changing how you prove your status. From 2025 you will need an eVisa. For more information visit Online Immigration Status (eVisa).gov.uk
If you have received a positive decision and you are at risk of homelessness, you can approach the housing team at your Council for help and guidance. You’ll also have a range of other things to consider, such as opening a bank account or accessing benefits.
If you don’t know the name of the Council where you currently live you can Find your local council (www.gov.uk).
Amber Valley Borough Council
Website: Homelessness and housing advice
Amber Valley Borough Council,
Town Hall,
Ripley,
Derbyshire,
DE5 3BT
Website;
Homelessness and housing advice (ambervalley.gov.uk)
Tel: 01773 570222
Email Adress – housing.solutions@ambervalley.gov.uk
Service Operating Hours;
Monday - Friday: 09:00 - 16:30
Ashfield District Council
Ashfield District Council,
Urban Road,
Kirkby-in-Ashfield,
NG17 8DA
Tel: 01623 450000
Email: housingoptions@ashfield.gov.uk
Service Operating Hours;
Monday- Thursday: 08:30 - 17:00
Friday: 08:30 - 16:30
Bassetlaw District Council
Bassetlaw District Council Housing Needs Team
Queen’s Buildings
Potter Street
Worksop
Notts
S80 2AH
Website:
Contacting the housing needs team - Homelessness | Bassetlaw District Council
Tel: 01909 533533
Email: housing.needs@bassetlaw.gov.uk
Service opening hours:
Monday to Friday: 09.00 - 17.00
Blaby District Council
Blaby District Council
Council Offices
Desford Road
Narborough
Leicester
LE19 2EP
Website;
Housing and Homelessness Advice – Blaby District Council
Tel: 0116 275 0555
Out of Hours Emergency: 0844 736 9545
Email: dutytorefer@blaby.gov.uk
Service opening hours:
Monday to Thursday: 09:00 - 17:00
Friday: 09:00 - 16:30
Bolsover District Council
Bolsover District Council,
The Arc,
High Street,
Clowne,
Chesterfield,
S43 4JY
Website:
Homelessness - Bolsover District Council
Tel: 01246 242424
Email: enquiries@bolsover.gov.uk
Service opening hours:
Monday to Friday 09:00 – 17:00
Boston Borough Council
Boston Borough Council
Municipal Buildings
West Street
Boston
Lincolnshire
PE21 8QR
Website:
Homelessness - Boston Borough Council
Tel: 01205 314200
Out of Hours Emergency: 01205 362151
Email: info@boston.gov.uk
Service opening hours:
Monday to Thursday: 08:45 - 17:15
Friday: 08:45 – 16:45
Broxtowe Borough Council
Broxtowe Borough Council
Council Offices
Foster Avenue
Beeston
Nottingham
NG9 1AB
Website: https://www.broxtowe.gov.uk/for-you/housing/housing-options-and-homelessness/
Tel: 0115 9173439
Out of Hours Emergency: 0115 9177777
Street Outreach Team: 0800 066 5356 or Text ‘SOT’ followed by your message to 80800
Email: housing.options@broxtowe.gov.uk
Service opening Hours:
Monday to Thursday: 08:30 - 17:00
Friday: 08:30 – 16:30
Charnwood Borough Council
Website:
Charnwood Borough Council
Charnwood Brough Council Offices,
Southfield Road,
Loughborough,
LE11 2TX
Website;
Homeless or at risk of being homeless - Charnwood Borough Council
Online enquiry form:
Charnwood Online Enquiry Form
Online housing advice request form:
Charnwood Online Housing Advice Form
Tel: 01509 634567
Service opening hours: 9am to 4pm Monday to Friday
Chesterfield Borough Council
Chesterfield Borough Council
85 New Square,
Chesterfield,
S40 1AH
Website:
Homelessness (chesterfield.gov.uk)
Tel: 01246 345825
Email: homelessness.prevention@chesterfield.gov.uk
Service opening hours:
Monday to Thursday: 09:00 - 17:00
Friday: 09:00 - 16:30
Derby City Council
Website: Housing – Derby City Council
Derby City
Council House,
Corporation Street,
Derby,
DE1 2FS
Website: Housing - Derby City Council
Tel: 01332 888777
Email: Housing.Options@derby.gov.uk
Service opening Hours:
Monday: 08:30 - 17:00
Tuesday: 08:30 - 17:00
Wednesday: 08:30 - 17:00
Thursday: 08:30 - 17:00
Friday: 08:30 - 17:00
Derbyshire Dales District Council
Derbyshire Dales District Council
Town Hall
Bank Road
Matlock
DE4 3NN
Website;
https://www.derbyshiredales.gov.uk/housing/advice-and-support/homelessness/about-homelessness
Tel: 01629 761287
Email: homelessness@derbyshiredales.gov.uk
Service opening hours: Monday to Friday 9.00am to 5.00pm
East Lindsey District Council
East Lindsey District Council
The Hub
Mareham Road
Horncastle
Lincolnshire
United Kingdom
LN9 6PH
Website;
Housing Advice and Options - East Lindsey District Council (e-lindsey.gov.uk)
Tel: 01507 601111
Email: customerservices@e-lindsey.gov.uk
Service opening hours:
Monday to Thursday: 09:00 - 17:00
Friday: 09:00 - 16:30
Erewash Borough Council
Website:
Homelessness (erewash.gov.uk)
Erewash Borough Council
Town Hall
Wharncliffe Road
Ilkeston
Derbyshire
DE7 5RP
Website:
Homelessness (erewash.gov.uk)
Tel: 0115 907 2244
Out of Hours Emergency: 0808 1692 333
Email: homelessness@erewash.gov.uk
Service opening hours:
Monday to Thursday: 08:30 - 17:00
Friday: 08:30 – 16:30
Gedling Borough Council
Gedling Borough Council
Civic Centre
Arnot Hill Park
Arnold
Nottingham
NG5 6LU
Website:
Help with Homelessness - Gedling Borough Council
Tel: 0115 901 3901
Email: HousingNeeds@gedling.gov.uk
Service opening hours:
Monday to Friday 08:45 – 17:15
Harborough District Council
Website:
http://www.harborough-homes.org.uk
Harborough District Council
The Symington Building
Adam and Eve Street
Market Harborough
LE16 7AG
Website:
http://www.harborough-homes.org.uk
Tel: 01858 828282
Email: hhs@harborough.gov.uk
Service opening hours:
Monday, Tuesday and Thursday: 8.45am - 5pm
Wednesday: 9.30am - 5pm
Friday: 8.45am - 5pm
High Peak Borough Council
High Peak Borough Council
Buxton Town Hall,
Market Place,
Buxton,
SK17 6EL
Website:
https://www.highpeak.gov.uk/Homeless
Tel: 0345 129 7777
Email: Homeless.Enquiries@highpeak.gov.uk
Service opening hours:
Monday to Friday 09:00 – 17:00
Hinckley & Bosworth Borough Council
Hinckley Hub
Rugby Road
Hinckley
LE10 0FR
Website:
Homelessness | Hinckley & Bosworth Borough Council
Tel: 01455 238141
Email: housing@hinckley-bosworth.gov.uk
Service opening hours:
Monday to Thursday: 08:30 - 17:00
Friday: 08:30 – 16:30
Leicester City Council
Website: Homelessness (leicester.gov.uk)
Tel: 0116 454 1008
Out of Hours Emergency: 0116 454 1008
Email: das.team@leicester.gov.uk
Service opening hours:
Monday to Friday: 10:00 - 16:30
City of Lincoln Council
City of Lincoln Council
City Hall
Beaumont Fee
Lincoln
Lincolnshire
LN1 1DD
Website:
Homelessness – City of Lincoln Council
Tel: 01522 873 777
Email: housingsolutions@lincoln.gov.uk
Service opening Hours:
Monday, Tuesday and Thursday: 09:00 - 17:00
Wednesday: 10:30 - 17:00
Friday: 09:00 - 16:30
Mansfield District Council
Mansfield District Council,
Civic Centre,
Chesterfield Road South,
Mansfield,
NG19 7BH
Website:
https://www.mansfield.gov.uk/homelessness-housing-advice/homelessness-2
Tel: 01623 463121
Emergency out of hours: 01623 463463
Email: homelessenquiries@mansfield.gov.uk
Service opening hours:
Monday to Thursday 08:30 to 17:00
Friday 08.30 – 16:30.
Melton Mowbray Borough Council
Melton Borough Council,
Parkside, Station Approach,
Burton Street,
Melton Mowbray,
Leics, LE13 1GH
Website:
Housing and homelessness advice – Melton Borough Council
Tel: 01664 502502
Email: housingoptions@melton.gov.uk
Service opening hours:
Monday, Tuesday, Thursday and Friday: 09:00 - 17:00
Wednesday: 09:00 - 16:00
Newark & Sherwood District Council
Newark and Sherwood District Council
Castle House
Great North Road
Newark
Nottinghamshire
NG24 1BY
Website:
Housing advice | Newark & Sherwood District Council (newark-sherwooddc.gov.uk)
Tel: 01636 650000
Email: customerservices@newark-sherwooddc.gov.uk
Service opening hours:
Monday to Thursday: 08:45 - 17:15
Friday: 08:45 – 16:45
North East Derbyshire District Council
North East Derbyshire District Council
2013 Mill Lane
Wingerworth
Chesterfield
Derbyshire
S42 6NG
Website:
Housing - North East Derbyshire District Council (ne-derbyshire.gov.uk)
Tel: 01246 23111
Out of Hours Emergency: 0808 1692 333
Email: connectne@ne-derbyshire.gov.uk / housingoptions@ne-derbyshire.gov.uk
Service opening hours:
Monday to Thursday: 08:30 - 17:00
Friday: 08:30 – 16:30
North Kesteven District Council
North Kesteven Council Offices
Kesteven Street
Sleaford
NG34 7EF
Website:
https://www.n-kesteven.gov.uk/homes-property/im-homeless-or-facing-homelessness
Tel: 01529 414 155
Email: 01529 414 155
Service opening Hours:
Monday to Thursday: 09:00 - 17:00
Friday: 09:00 - 16:30
North Northamptonshire Council
North Northamptonshire Council,
Municipal Offices,
Bowling Green Road,
Kettering,
NN15 7QX
Website:
https://www.northnorthants.gov.uk/housing-options/homelessness-and-rough-sleeping
Tel: 0300 126 3000
Email: housingoptions@northnorthants.gov.uk
Service opening hours:
Monday to Friday 09:00 – 17:00
North West Leicestershire District Council
North West Leicestershire District Council,
63-65 Belvoir Road,
Coalville,
LE67 3PD
Website:
Housing Advice and Homelessness - North West Leicestershire District Council (nwleics.gov.uk)
Tel: 0800 952 0079
Email: homeless@nwleicestershire.gov.uk
Service opening hours:
Monday, Tuesday, Wednesday and Friday: 09:00 – 17:00
Thursdays: 09:00 – 16:00
Nottingham City Council
Nottingham City Council
Loxley House
Trent Street
Nottingham
NG2 3NG
Website: About Housing Aid - Nottingham City Council
Tel: 0115 876 3300
Email: housingaid@nottinghamcity.gov.uk
Service opening Hours:
Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 10:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 17:00
Oadby & Wigston Borough Council
Oadby and Wigston Borough Council
Brocks Hill Council Offices
Washbrook Lane
Oadby
Leicester
LE2 5JJ
Website:
https://www.oadby-wigston.gov.uk/pages/homelessness_advisory_services
Tel: 0116 288 8961
Email: housingoptions@oadby-wigston.gov.uk
Service opening Hours:
Monday, Tuesday, Thursday and Friday: 08:45 - 16:45
Wednesday: 09:30 - 16:45
Rushcliffe Borough Council
Rushcliffe Arena
Rugby Road
West Bridgford
NOTTINGHAM
NG2 7YG
Website:
Housing Advice and Homelessness - Rushcliffe Borough Council
Tel: 0115 981 9911
Out of Hours Emergency: 0115 981 1143
Email: dutytorefer@rushcliffe.gov.uk / customerservices@rushcliffe.gov.uk
Service opening hours:
Monday to Friday: 08:30 - 17:00
Rutland County Council
Rutland County Council
Catmose
Oakham
LE15 6HP
Website:
Homelessness | Rutland County Council
Tel: 01572 722 577
Out of Hours Emergency: 01858 464 499.
Email: housingoptions@rutland.gov.uk
Service opening hours:
Monday to Thursday: 08:30 - 17:00
Friday: 08:30 – 16:30
South Derbyshire District Council
South Derbyshire District Council,
Civic Offices,
Civic Way,
Swadlincote,
Derbyshire,
DE11 0HA
Website:
Homeless prevention | South Derbyshire District Council
Tel: 01283 595795
Emergency out of hours: 01629 532600 / 0845 6058058
Email: housing.triage@southderbyshire.gov.uk
Service opening hours:
Monday, Tuesday and Thursday: 08:45 – 17:00
Wednesday: 09:30 – 17:00
Friday: 08:45 - 16.30pm
South Holland District Council
South Holland District Council Offices,
Spalding,
Lincs,
PE11 2XE
Website: Housing Advice and Homelessness - South Holland District Council
Tel: 01775 761161
Out of Hours Emergency: 01522 782235 / 0808 100 0210
Email: housingoptions@sholland.gov.uk
Service opening Hours:
Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 10:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 17:00
South Kesteven District Council
South Kesteven District Council
St Catherine's Rd
Grantham
NG31 6TT
Website:
Homelessness or at risk of being homeless | South Kesteven District Council
Tel: 01476 406080
Out of Hours Emergency: 01476 590044
Email: housingadvice@southkesteven.gov.uk
Service opening Hours:
Monday, Tuesday and Friday: 08:45 - 16:45
Wednesday: 08:45 – 16:00
Thursday: 08:45 - 17:15
West Lindsey District Council
West Lindsey District Council
Guildhall,
Marshalls Yard,
Gainsborough,
DN21 2NA
Website;
Homelessness | West Lindsey District Council (west-lindsey.gov.uk)
Tel: 01427 676676
Email: homechoices@west-lindsey.gov.uk
Service opening hours:
Monday to Thursday 09:00 – 17:00, Friday 09:00 - 16.30.
West Northamptonshire Council
West Northamptonshire District Council
The Guildhall
St Giles Street
Northampton
NN1 1DE
Website: Homelessness | West Northamptonshire Council (westnorthants.gov.uk)
Tel: 0300 126 7000
Out of Hours Emergency: 01604 629804
Email: homechoice.ddc@westnorthants.gov.uk
Service opening Hours:
Monday to Thursday: 09:00 - 17:00
Friday: 09:00 - 16:30